Privacy Policy
Privacy Policy - Data Usage
2. How We Use Your Data
We process your information for the following purposes:
- To provide rehabilitation services
- To process payments and invoices
- To respond to enquiries and bookings
- To improve our website and services
- To comply with legal obligations
- For marketing communications (with your consent)
We do not sell or share your data with third parties for marketing purposes. We may disclose information to healthcare professionals (with your consent), payment processors, or legal authorities when required.
3. Data Security and Retention
We implement appropriate security measures to protect your data, including encryption for payments and restricted access to medical records.
We retain:
- General enquiries for 2 years
- Client records for 7 years (or as required by law)
- Payment data as needed for legal and accounting purposes
4. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Request data portability
- Lodge a complaint with the ICO
To exercise these rights, contact us at:
Email: info@reviverehabilitation.co.uk
Phone: 07983 189260
Privacy Policy - Legal Disclaimer
Last Updated: 30/03/2025
Revive Rehabilitation ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website (www.reviverehabilitation.co.uk) or engage with our services.
1. Information We Collect
We may collect and process the following categories of personal data:
a) Personal and Contact Information:
- Full name, email address, and telephone number
- Postal address (if required for home visits or invoicing)
- Emergency contact details (where relevant)
b) Payment and Financial Information:
- Billing address and payment details
- Transaction records
c) Health and Medical Data:
- Medical history and treatment notes
- GP or specialist referral details
d) Technical and Website Usage Data:
- IP address, browser type, and device information
- Website usage statistics
e) Communications:
- Records of correspondence via email, phone, or contact forms
Privacy Policy - Updates
We may update this policy periodically. Significant changes will be communicated to users.
For any questions about this privacy policy, please contact us using the details above.